FAQ
FAQ
Frequently asked questions about ORELSIS products, deployment, integration, security and support.
General questions
ORELSIS is an Istanbul-based software, AI and automation company. Its OREL product family digitalises business processes, from production planning and quality to maintenance and data management. Alongside its products, it also delivers enterprise AI, data management and industrial automation projects.
Yes. With OREL AI, ORELSIS installs enterprise AI built for your company on your own servers (on-premise). Your data never leaves your premises, the system meets data-protection requirements, and it answers from your document, ERP, production, quality and maintenance data. Deployment runs through a data inventory, a measurable first use case, on-premise infrastructure and process integration.
Yes. We design vendor-neutral robotic arm cells for pick & place, palletising, machine tending and end-of-line automation, test them with digital commissioning, install them and connect them to your MES / ERP. Our ROI calculator shows the payback using your own figures.
We mainly work in manufacturing, chemicals and process industries, automotive, food and agriculture, healthcare and pharma, and finance. What they have in common is a need for traceability, quality and data-driven decisions.
Both are possible. We can deploy our products in your own data centre (on-premise), in the cloud or in a hybrid setup. For scenarios that require data privacy or low latency, components running on edge devices can also be used.
Yes. OREL products are designed to work alongside your existing ERP systems rather than replace them. In addition to API, database and file-based integrations, we support industrial protocols such as OPC UA and MQTT on the shop floor. We define the integration scope together during discovery.
We start with discovery: we review your processes, existing systems and priorities on site. Then we define scope and phases, and roll out step by step, starting where the value is highest. At the end of each phase we review the results together.
Yes. After go-live we provide maintenance, support and development services. Support scope and service levels are defined in the contract. You can reach us by phone and email during business hours on weekdays.
We build security measures such as role-based access control, encrypted connections and audit logs into the core of our products. With on-premise deployments, your data stays on your own infrastructure. We process personal data in line with Turkish Personal Data Protection Law No. 6698 (KVKK).
Yes. OREL products are modular: you can start with the modules you need and configure workflows, forms and reports to fit your processes. For needs outside the standard scope, we also do custom development.
You can fill in the form on the contact page, email [email protected] or call us. We tailor the demo session to your processes and the products you are interested in.
BEYTECH is an ORELSIS group company. It provides enterprise RTLS, fleet tracking and IoT solutions that unify GPS, UWB and BLE data on one platform to track assets, vehicles and people. Where a project needs it, we can use location data together with OREL products.
Coborel Robotics is the cobot (collaborative robot) solutions brand of ORELSIS. It builds cells with Dobot cobots for ten applications (palletising, welding, machine tending, painting, screwdriving, gluing, inspection, refuelling, grinding and laser cutting), with a single team handling everything from feasibility to service. You can explore the applications in 3D at coborel.com.
No. OREL AI is installed for your company alone, on your own servers (on-premise) or in a dedicated private cloud; the model and the data stay under your control and are never sent to an external AI service. This lets companies that cannot use public AI services because of data-protection law (such as Türkiye's KVKK) or internal security policy run an AI system of their own. Access is role-based and logged.
Let's digitalise your operations together.
In a 30-minute call, we'll listen to your needs and show you the right OREL products live.