This Disclosure Notice has been prepared under Article 10 of Law No. 6698 on the Protection of Personal Data ("KVKK") and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, to inform people who visit our website, fill in our forms, contact us by email, phone or WhatsApp, or apply for a job.
Data controller
Data controller: ORELSİS BİLİŞİM MAKİNE OTOMASYON SANAYİ VE TİCARET LİMİTED ŞİRKETİ ("ORELSIS" or the "Company"), Fikirtepe Mah. Rüzgar Sk. A1 Blok No:44A D:18, 34720 Kadıköy/İstanbul, Türkiye, [email protected].
Personal data processed and legal bases
| Data category | Examples | Legal basis (KVKK Art. 5) |
|---|---|---|
| Identity | First and last name | Establishment or performance of a contract (Art. 5/2-c); legitimate interest (Art. 5/2-f) |
| Contact | Email address, phone number, company address | Establishment or performance of a contract (Art. 5/2-c); legitimate interest (Art. 5/2-f) |
| Professional | Company name, job title, department | Establishment or performance of a contract (Art. 5/2-c) |
| Customer transactions | Request, quotation, demo and support records, message content | Establishment or performance of a contract (Art. 5/2-c); establishment, exercise or protection of a right (Art. 5/2-e) |
| CV / job applicant | CV link, education and work experience, position applied for | Establishment of a contract (Art. 5/2-c); retention for future openings only with explicit consent (Art. 5/1) |
| Transaction security | IP address, browser information, time of access, server logs | Express provision by law and legal obligation (Art. 5/2-a, ç; Law No. 5651); legitimate interest (Art. 5/2-f) |
| Marketing | Newsletter subscription, communication preferences, analytics cookie data | Explicit consent (Art. 5/1) and consent for commercial electronic messages under Law No. 6563 |
| Legal transactions | Correspondence, contract and invoice records | Legal obligation (Art. 5/2-ç); establishment, exercise or protection of a right (Art. 5/2-e) |
Our website does not ask for special categories of personal data; please do not include such data in message fields.
Purposes of processing
- Receiving, assessing and responding to contact, demo, quotation, partnership and support requests
- Running quotation, contract and after-sales processes; managing customer relationships
- Providing our products and services, and delivering installation, training and technical support services
- Assessing job applications and running recruitment processes
- Keeping the website and information systems secure and preventing misuse
- Fulfilling legal obligations, providing information to competent authorities and protecting rights in potential disputes
- Sending newsletter, product, event and content updates, with your consent
- Analysing and improving website usage, with your consent
Collection methods and channels
Your personal data is collected electronically, verbally or in writing, by automated or partly automated means or by non-automated means as part of a data filing system, through the contact, demo, support, partnership, careers and newsletter forms on our website, email correspondence, phone and WhatsApp conversations, meetings, business cards handed over at trade fairs and events, our social media accounts and cookies.
Transfers
Limited to and in proportion with the purposes above, and in accordance with Articles 8 and 9 of KVKK, your personal data may be transferred to the following recipient groups:
- Our service providers: web hosting, email delivery, software and cloud providers, accounting and legal advisers
- Our business partners and group companies: to the extent needed to fulfil your request
- Legally authorised public authorities and courts: where required by law
The servers of providers used to deliver form submissions to us by email and to host the website may be located abroad. These transfers are made under Article 9 of KVKK on the basis of an adequacy decision, appropriate safeguards such as the standard contract announced by the Board, or the incidental transfer cases listed in the Law.
Retention period
Your personal data is retained for as long as the purpose of processing requires and for the retention and limitation periods set by applicable law; at the end of that period it is erased, destroyed or anonymised under the Data Retention and Disposal Policy.
Your rights
Under Article 11 of KVKK, you have the right to:
- Learn whether your personal data is processed
- Request information if your personal data has been processed
- Learn the purpose for which your personal data is processed and whether it is used in line with that purpose
- Know the third parties in Türkiye or abroad to whom your personal data is transferred
- Request correction of your personal data if it has been processed incompletely or inaccurately
- Request erasure or destruction of your personal data under the conditions laid down in Article 7 of the Law
- Request that correction, erasure or destruction be notified to the third parties to whom your personal data has been transferred
- Object to any result to your detriment arising from the analysis of the processed data exclusively by automated systems
- Claim compensation if you suffer damage because your personal data was processed unlawfully
Applications
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit requests regarding your rights by a written application bearing a wet-ink signature, delivered in person or through a notary public to Fikirtepe Mah. Rüzgar Sk. A1 Blok No:44A D:18, 34720 Kadıköy/İstanbul, Türkiye; or to [email protected] from your registered electronic mail (KEP) address, with a secure electronic signature or mobile signature, or from an email address that you have previously notified to us and that is registered in our system. For the information an application must contain and for the form, please see the Data Subject Application Form page.
Your applications are concluded free of charge as soon as possible, and within thirty days at the latest, depending on the nature of the request. If the response exceeds ten pages, a fee of 1 Turkish lira may be charged for each page above ten; if it is provided on a recording medium such as a CD or flash drive, the cost of that medium may be charged.